Efficient Global Shipping for Cyclists
At Pro Cycle Store, we understand that getting your gear quickly and reliably is as important as the quality of the products themselves. Whether you’re gearing up for a mountain trail adventure, a city commute, or a BMX freestyle session, our delivery options are designed to meet your needs with flexibility and affordability.
Shipping Options
We offer two convenient shipping methods to ensure your order arrives safely and on time:
- Standard Shipping: For those who need their gear sooner, we partner with DHL or FedEx to deliver orders within 10-15 business days after dispatch. The flat rate for this service is $12.95, regardless of order size.
- Free Shipping: For orders over $50, we provide free shipping via EMS. This economical option delivers within 15-25 business days after dispatch, perfect for budget-conscious cyclists who plan ahead.
Order Processing
Once you place your order, our team gets to work immediately. Orders are processed within 1-2 business days, during which we carefully pick, pack, and quality-check every item to ensure it meets our high standards. You’ll receive a confirmation email with tracking details once your order is on its way.
Global Coverage with Exceptions
We ship worldwide, empowering cyclists across the globe with premium gear. However, due to logistical constraints, we currently do not deliver to Asia and some remote areas. If you’re unsure about your location, feel free to contact our support team at [email protected] for clarification.
Tracking Your Order
With our partnered carriers, you can track your order in real-time. Use the tracking number provided in your shipment confirmation email to monitor your package’s journey from our warehouse in Louisville, US to your doorstep.
Note: Delivery times may vary slightly due to customs processing, weather conditions, or regional holidays. We appreciate your patience and understanding.
Easy Returns
Not satisfied with your purchase? We offer a hassle-free return policy within 15 days of receiving your order. Visit our Returns page for detailed instructions.
At Pro Cycle Store, we’re committed to making your cycling experience seamless from click to ride. Trust us to deliver your passion—on time and in style.
