Last Updated: January 2024

At Pro Cycle Store, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website bikesssalestore.com or make a purchase from us. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services. The types of data we collect include:

  • Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, shipping address, and payment information (e.g., credit card details processed securely via our payment partners).
  • Transaction Data: Details about the products you purchase, including items like Brake Levers, Bash Guards, or BMX Bikes, and transaction history.
  • Technical Data: Information about your device, IP address, browser type, and pages visited on our site, collected through cookies and similar technologies.
  • Communication Data: If you contact our support team at [email protected], we may retain records of those interactions.

2. How We Use Your Information

We use your data for the following purposes:

  • To process your orders and deliver products globally (excluding Asia and certain remote areas).
  • To communicate with you about your orders, account updates, and promotional offers (if you opt-in).
  • To improve our website, product offerings, and customer service based on your feedback and usage patterns.
  • To prevent fraud and enhance security, using industry-standard encryption technologies.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information. However, we may share data with:

  • Payment Processors: Trusted partners like Visa, MasterCard, JCB, and PayPal to securely handle transactions.
  • Shipping Providers: Logistics companies to deliver your orders to your location.
  • Legal Authorities: If required by law or to protect our rights and safety.

All third parties are obligated to handle your data in compliance with applicable privacy laws.

4. Data Storage and Security

Your data is stored on secure servers located in the United States and other regions compliant with international standards. We implement measures such as SSL encryption to protect your information during transmission and storage. While we strive to safeguard your data, no method of online transmission is 100% secure, but we continuously update our practices to mitigate risks.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe as per applicable laws like GDPR or CCPA.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies help us remember items in your cart and understand how you use our site. You can manage cookie preferences through your browser settings, though disabling them may affect site functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be posted on our website with the effective date.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, reach out to our support team at [email protected] or mail us at:

Pro Cycle Store
10124 Watsonville Road
Louisville, US 40272

Thank you for trusting Pro Cycle Store with your cycling needs. Ride safe!