Last Updated: [Current Date]

Welcome to Pro Cycle Store! These Terms and Conditions govern your use of our website bikesssalestore.com and all purchases made through our store. By accessing our site and making a purchase, you agree to be bound by these terms.

At Pro Cycle Store, we’re passionate about cycling and committed to providing high-performance gear to enthusiasts worldwide. These terms are designed to create a transparent, fair relationship between us and our valued customers.

1. Website Usage

Our website is designed for cycling enthusiasts seeking quality components and accessories. By using our site, you agree to:

  • Provide accurate information when creating an account or making a purchase
  • Not use our site for any unlawful purpose or in violation of these terms
  • Not attempt to gain unauthorized access to any part of our website
  • Be responsible for maintaining the confidentiality of your account credentials

We reserve the right to modify or discontinue any aspect of our website at any time.

2. Products and Services

Pro Cycle Store specializes in high-performance cycling components and accessories including but not limited to:

  • Bikes (BMX, road, mountain, etc.)
  • Braking systems (levers, pads, cables, spares)
  • Drivetrain components (cassettes, bottom brackets)
  • Accessories (bags, bells, baskets, bike covers, bike racks, trailers)
  • Protective gear (bash guards, bar ends, bar end plugs)

Important Note on Product Limitations:

For hygiene and safety reasons, certain items including brake pads, cassettes, bottom brackets, bash guards, bike covers, and bells cannot be returned unless they arrive defective or damaged. These items are considered final sale once purchased.

We strive to display product colors and specifications as accurately as possible, but please note that actual colors may vary slightly due to monitor settings.

3. Ordering and Payment

When you place an order through our website, you are making an offer to purchase products subject to these Terms and Conditions.

Order Process:

  1. Add items to your cart and proceed to checkout
  2. Provide accurate shipping and billing information
  3. Select your preferred payment method
  4. Review your order carefully before completing your purchase
  5. Receive order confirmation via email

Payment Methods:

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your complete payment card information on our servers.

Prices are shown in US dollars and do not include any applicable customs duties or taxes for international orders, which are the responsibility of the customer.

4. Shipping Policy

We ship globally excluding Asia and some remote regions. Please review our shipping options:

Standard Shipping:

  • Flat rate fee: $12.95
  • Shipped via DHL or FedEx
  • Delivery within 10-15 business days after shipment

Free Shipping:

  • Available on orders over $50
  • Shipped via EMS
  • Delivery within 15-25 business days after shipment

All orders are processed within 1-2 business days after payment confirmation. You will receive a tracking number via email once your order ships.

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs processing, weather events, or other circumstances beyond our control.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you’re not happy with a product, we offer returns and exchanges within 15 days of receiving your shipment.

Return Process:

  1. Contact our support team at [email protected] within 15 days of delivery
  2. Use the subject line “Return/Exchange Request” and include your order number
  3. Provide details about the reason for return and your preferred resolution
  4. Wait for a Return Merchandise Authorization (RMA) number and instructions
  5. Ship the item securely packaged in original condition with all tags and packaging

Customer Responsibilities:

  • Return shipping costs are the customer’s responsibility unless the return is due to our error
  • We recommend using a trackable shipping service and purchasing shipping insurance
  • Original shipping fees are non-refundable for returns due to changed mind
  • Items must be returned in original condition with all parts and packaging

Once we receive and inspect your returned item, we will process your exchange or refund within 5 business days.

Refund Timing:

  • Credit/Debit Card Refunds: 5-10 business days after we issue the refund
  • PayPal Refunds: Typically processed within 24-48 hours

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Pro Cycle Store or our suppliers and is protected by international copyright and trademark laws.

You may not reproduce, distribute, modify, or otherwise use any content from our website without our express written permission.

7. Limitation of Liability

Pro Cycle Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • The use or inability to use our products or website
  • Unauthorized access to or alteration of your transmissions or data
  • Any products or services obtained through our website

Our total liability for any claim related to your use of our website or products shall not exceed the amount you paid for the product(s) in question.

Cycling components and accessories are intended for specific uses. It is your responsibility to ensure that products are appropriate for your intended use and properly installed. We are not liable for improper installation or use of products contrary to manufacturer guidelines.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data.

By using our website, you consent to our collection and use of your information as described in our Privacy Policy.

9. Governing Law

These Terms and Conditions are governed by the laws of the United States and the Commonwealth of Kentucky. Any disputes shall be resolved in the courts located in Louisville, Kentucky.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Pro Cycle Store
10124 Watsonville Road
Louisville, US 40272
Email: [email protected]

Thank you for choosing Pro Cycle Store. We appreciate your business and look forward to supporting your cycling journey!

Happy Riding,
The Team at Pro Cycle Store